Do you have a question? Then contact us here by filling in the form below.
QUESTIONS ABOUT YOUR ORDER?
How do I return my order?
We are sorry that you wish to return your order. Read more about our return policy here.
Where can I see my receipt?
You will receive your receipt by email immediately after placing your order. If you don't see it in your inbox, check your spam filter first. If you can't see it in there please feel free to contact us.
What is your e-mail address?
Should you wish to contact us directly by e-mail, you can write to us at kundeservice@cannasen.dk.
Which countries do you send to?
We currently only ship to addresses in Denmark. If you live outside Denmark, you can see which physical and online stores you can find us in outside Denmark here
I regret my purchase. What do I do?
If you regret your purchase, we ask you to fill in our cancellation form.
How do I make a complaint?
You can fill in information about your complaint here.
I did not get an answer to my question. What do I do now?
You may find the answer on our FAQ page. Otherwise, feel free to send us an e-mail.
